Privacy Policy
Tech Souq respects your privacy and is committed to protecting your personal data.
1. Information We Collect
- Name, phone number, email address, and shipping address.
- Order history, selected payment method, delivery information, and customer support records.
- Technical information needed to operate and secure the website, such as IP address, browser information, session data, and essential cookies.
2. How We Use Your Information
- To process and deliver your orders.
- To communicate with you about orders, promotions, or support.
- To improve our website and services.
- To comply with legal obligations.
3. Cookies
Our website uses cookies and similar browser technologies where needed for session management, cart functionality, checkout, security, and normal site operation. See our Cookie Policy for details. You can block cookies in your browser settings, though essential site functions may then stop working correctly.
4. Sharing Your Information
We do not sell your personal data. We may share information with:
- Shipping or courier companies to deliver your order.
- Payment service providers if an electronic payment method is enabled and selected.
- Legal authorities if required by law.
5. Data Security
We use reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
6. Your Rights
You may request to access, correct, or delete your personal data by contacting us, subject to applicable legal and record-retention requirements.
7. Children's Privacy
Our website is not directed at children under 16, and we do not knowingly collect personal data from them.
8. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised effective date where appropriate.
9. Contact Us
For privacy-related questions, contact us using the details below.